Administrative Assistant - Luxury Heritage Hotel in Bali

Join Balquisse Heritage Hotel, a premier luxury destination in the heart of Bali, as an Administrative Assistant. This role offers a unique opportunity to contribute to the smooth operation of our heritage property while immersing yourself in a dynamic, cultural hub. As part of our dedicated team, you'll be the backbone of our administrative operations, ensuring that every detail is handled with precision and professionalism.

Your day will be a blend of administrative tasks, from managing guest inquiries and reservations to coordinating with our team to ensure seamless guest experiences. You'll have the chance to work with industry-leading tools like Salesforce and Microsoft Office Suite, and to develop your skills in a supportive environment.

📋 Tanggung Jawab Pekerjaan

• Handle guest inquiries and reservations, ensuring a high level of customer satisfaction.
• Manage and maintain hotel administrative records using Salesforce.
• Coordinate with the housekeeping, front desk, and other departments to ensure smooth operations.
• Prepare and distribute reports and documents using Microsoft Word and Excel.
• Assist in the organization of meetings and events, including coordinating with vendors and guests.
• Maintain a clean and organized workspace, ensuring that all administrative tasks are completed on time.
• Provide exceptional customer service to guests and staff alike.
• Stay up-to-date with industry trends and best practices in hotel administration.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar administrative role, preferably in the hospitality industry.
• Proficient in using Salesforce and Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with hotel operations and guest services is a plus.
• Bachelor's degree in Business Administration, Hotel Management, or a related field is preferred.
• Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

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