IT Support Engineer (1-2 Years Experience) - Bali

Are you a tech-savvy professional with a passion for solving IT challenges? We are seeking a motivated IT Support Engineer with 1-2 years of experience to join our dynamic team in Bali. In this role, you will provide comprehensive technical support across desktop and mobile devices, ensuring seamless operations for our team. As a Private Advertiser, we pride ourselves on innovation and excellence, and we are looking for someone who can bring their technical expertise to help us achieve our goals. This is a fantastic opportunity to grow your career in a vibrant and supportive environment.

At Private Advertiser, we are committed to creating a work culture that fosters creativity and collaboration. Our team is dedicated to delivering high-quality services, and we believe that our IT Support Engineer will play a crucial role in maintaining our technical infrastructure. You will have the chance to work with the latest tools and technologies, including ServiceNow, Jira, and other industry-standard software. This role offers a competitive salary and the potential for career advancement.

📋 Tanggung Jawab Pekerjaan

• Provide level 1 and 2 technical support for desktop and mobile devices, including hardware and software issues.
• Install, configure, and maintain software applications and systems.
• Monitor and troubleshoot network issues to ensure optimal performance.
• Assist in the implementation of IT projects and initiatives.
• Document and maintain IT policies and procedures.
• Collaborate with cross-functional teams to ensure smooth IT operations.
• Stay updated with the latest technological advancements and industry trends.
• Provide training and support to end-users on IT systems and tools.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1-2 years of experience in IT support or a related role.
• Proficient in using ServiceNow, Jira, and other IT support tools.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with networking concepts and principles.
• Certifications such as CompTIA A+, CompTIA Network+, or ITIL Foundation are a plus.

🛠️ Keahlian

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